Terms of Service

1. What Maath is, and is not

Maath is software. It gives each venue a booking page, a slot calendar and tools to manage bookings, payments and staff.

Maath is not a party to any booking. When a player books, the agreement is between the player and the venue. The venue sets its own prices, opening slots, deposit, cancellation window and house rules.

Maath never receives a player’s money. A booking deposit is sent by bKash directly to the venue’s own number, and the venue’s staff check it. We do not check bKash transactions, hold deposits or pay refunds for venues.

2. Owner accounts and staff logins

• Accounts are by invitation. You need a registration code from us to create a business on Maath, and a code can be used once.
• Give accurate details and confirm your email address. You must be at least 18 and able to act for the business you register.
• You can give staff access as a manager or a bookie. Every new venue also gets two built-in logins (manager and bookie) with no password until you set one.
• Keep passwords private. You are responsible for everything done under your account and your staff’s accounts. Deactivate staff who leave, and tell us at info@turfly.xyz if you think an account has been misused.

3. What owners are responsible for

• Your venue’s information: name, logo, prices, rules, contact details and bKash number must be accurate, lawful and yours to use.
• Your players’ money: checking deposits, refunds, disputes and any tax on your income.
• Your players’ personal data: use it only to run bookings at your venue and to contact players about them, as our Privacy Policy describes.
• Any custom domain you connect: you must own it or have the right to use it.

4. Subscription and fees

Owners pay Maath a subscription. The price depends on how many bookings your venues received in the last 30 days, counting bookings awaiting verification, confirmed, completed and no-shows. Current prices are on our website and in your settings, in Bangladeshi taka. [Confirm whether prices include VAT or other taxes.]

• Your first payment covers 6 months at the monthly price. After that you can pay monthly or yearly.
• You pay by bKash or bank transfer to the details shown in your settings, then enter the transaction reference. We check every payment by hand. A verified payment extends your plan from the later of the day we verify it or the end of your current paid period.
• If we cannot match a payment to your reference, we reject the claim and tell you why.
• We may change prices. We will give you at least [Price-change notice period] notice, and a change never affects a period you have already paid for.

Refunds of subscription payments are covered by our Refund & Cancellation Policy.

5. Booking as a player

• Choosing a slot and giving your name and phone number holds the slot for a short time set by the venue (10 minutes unless the venue changes it).
• To finish, you give your email and the bKash transaction ID of the deposit you sent to the venue’s number. The booking then waits for the venue’s staff to check the payment.
• If the venue does not verify the payment within its verification window (24 hours unless the venue changes it), the booking expires and the slot is released. If the venue rejects the transaction ID, the booking is cancelled.
• Cancellation and refunds follow our Refund & Cancellation Policy and the venue’s own rules.
• Give your real name and phone number, and only submit a transaction ID for a payment you actually made. A venue can stop a phone number from booking online.

6. Acceptable use

You must not:

• make fake or speculative bookings, or submit transaction IDs for payments you did not make;
• try to see or change another venue’s data, or test, probe or get around our security;
• scrape the service, overload it, or use bots to hold slots;
• upload unlawful, misleading or infringing content, or present a venue as Maath itself;
• use staff invitations or booking emails to send spam;
• copy, resell or reverse-engineer the software, except where the law allows it.

7. Your content and data

Owners keep ownership of their venue information and booking records. You give us permission to store, process and display them only as needed to run the service for you.

For players’ personal data, we act on the venue’s behalf. Our Privacy Policy explains what we collect and who can see it.

8. Changes to the service

We improve Maath over time and may change or remove features. We try to keep the service available but do not promise it will be uninterrupted or error-free. Emails (booking confirmations, sign-in links) are sent on a best-effort basis and may be delayed or not delivered.

The public demo uses made-up data that resets regularly. Do not enter real personal information there.

9. Suspension and ending your account

We may suspend or close an account, or take down a venue’s booking page, if you break these terms, if subscription fees stay unpaid for more than [Grace period] after their due date, if a venue puts players at risk (for example by collecting deposits for bookings it will not honour), or if the law requires it. Where we reasonably can, we will warn you first.

Owners can stop using Maath at any time by writing to info@turfly.xyz. After an account closes, we handle its data as our Privacy Policy describes.

10. Disclaimers and limits of liability

Maath is provided “as is”. To the extent the law allows:

• we are not responsible for disputes between players and venues, for the state of a venue or a game, or for bKash or bank payments between them;
• we are not liable for indirect or consequential loss, such as lost profit or lost bookings;
• our total liability to an owner for any claim is limited to the subscription fees that owner paid us in the [12] months before the claim.

Owners agree to cover us for claims made against us because of how they run their venue or use players’ data. Nothing in these terms limits a right or liability that the law does not allow to be limited.

11. Changes to these terms

We may update these terms. For significant changes we will tell owners by email or in the dashboard at least [Terms-change notice period] before they take effect. The date at the top of this page shows the latest version.

12. Governing law

These terms are governed by the laws of [Governing law]. Disputes will be handled by the courts of [Jurisdiction for disputes], unless the law gives you the right to bring a claim elsewhere.

13. Contact

[Legal entity name], [Registered address]. Email: info@turfly.xyz. Phone: 01612312666.